Privacy Policy

Last Updated: [Insert Date]

At Pawny Shop (“we,” “us,” or “our”), we value the trust our pet parents place in us when shopping for their furry family members. This Privacy Policy explains how we collect, use, protect, and share information when you visit pawnyshop.com (the “Site”) or make purchases from our online store.

1. Information We Collect

We collect information to provide better services to all our pet-loving customers:

• Personal Information: When you create an account, place an order, or contact customer support, we collect information such as your name, email address, shipping address, payment information, and phone number.
• Transaction Information: Details about products you purchase, payment method, and order history.
• Device and Usage Information: We automatically collect information about your device and how you interact with our Site, including IP address, browser type, pages viewed, and referring URLs.
• Cookies and Tracking Technologies: As described in Section 6 below.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for premium pet products
• Provide customer support and respond to inquiries
• Improve our Site, products, and services
• Send transactional communications (order confirmations, shipping notifications)
• Personalize your shopping experience with product recommendations
• Prevent fraud and enhance security
• Comply with legal obligations

3. Sharing and Disclosure of Information

We treat your information with the same care we’d want for our own pets and only share it in these limited circumstances:

• Service Providers: We work with trusted third parties to process payments, fulfill orders, deliver packages, and provide customer service.
• Legal Compliance: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate security measures to protect your information:

• Military-grade SSL encryption for all data transmissions
• Secure storage of payment information using PCI-compliant standards
• Regular security audits and monitoring
• Data minimization practices – we only store what’s necessary

While we take reasonable precautions, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can review and edit your account information by logging into your Pawny Shop account.
• Marketing Communications: You can opt-out of promotional emails by clicking the “unsubscribe” link in any email.
• Account Deletion: You may request deletion of your account by contacting us, subject to legal retention requirements.
• Do Not Track: Our Site does not currently respond to “Do Not Track” signals.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart, account login)
• Performance Cookies: Help us understand how visitors use our Site
• Advertising Cookies: Allow us to show relevant product recommendations

You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.

7. International Data Transfers

As a global pet supply store (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our Site with a new “Last Updated” date.

10. Contact Us

Thank you for trusting Pawny Shop with your pet supply needs and your personal information. We’re committed to protecting both with the same care we give our own pets.

The Pawny Shop Team